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Nathan Brooks
Director of Operations
Strategic Operations Executive with 15+ years of success in driving operational excellence within global manufacturing and supply chain environments. Expertise in Lean Six Sigma, complex P&L management, and large-scale workforce optimization. Proven ability to transform underperforming facilities into profit centers through data-driven process re-engineering.
Regional Director of Operations
2019 – Present — PresentProcter & Gamble (P&G) ·
- Oversee 5 high-volume manufacturing facilities with a combined annual budget of $120M and 850+ employees.
- Engineered a strategic supply chain overhaul that reduced lead times by 32% and improved OTD to 98.7%.
- Spearheaded a $15M Lean Six Sigma initiative resulting in $6.4M in documented annual cost savings.
- Successfully negotiated multi-year logistics contracts, saving $2.1M in carrier expenses annually.
- Developed a comprehensive leadership training program that reduced director-level turnover by 15%.
- Managed a site-wide digital transformation involving SAP S/4HANA rollout across all regional hubs.
Senior Operations Manager
2014 – 2019 — PresentAmazon Fulfillment ·
- Led a 400-person team at a 1.2M sq. ft. fulfillment center, consistently ranking in top 5% for efficiency.
- Reduced facility downtime by 44% through the implementation of a Predictive Maintenance schedule.
- Directed safety programs that achieved 600+ days without a lost-time incident, a site record.
- Optimized outbound logistics during Peak Season, increasing throughput by 28% year-over-year.
Operations Supervisor
2010 – 2014 — PresentFedEx Express ·
- Managed evening sort operations for a team of 80 specialists handling 65,000 packages nightly.
- Reduced labor costs by 18% through the use of data analytics to optimize shift scheduling.
- Maintained 99.8% sort accuracy throughout tenure, exceeding corporate targets consistently.
Ohio State University
M.B.A. Operations & Supply Chain Management
2010 —
Purdue University
B.S. Industrial & Systems Engineering
2008 —
OpsPulse Dashboard
Custom real-time analytical tool for monitoring machine efficiency across 3 plants.
GreenPoint Supply
Initiative to transition 80% of packaging to sustainable materials within 12 months.
Executive Lead
Executive
Sofia Reyes
Senior Product Designer
User-centric Design Leader with 9 years of experience creating award-winning digital experiences. Specializing in high-conversion SaaS interfaces and scalable design systems. Expert at bridging the gap between user needs and business goals through research, prototyping, and iterative testing. Winner of 3 Webby Awards for Mobile Design.
Senior Product Designer
2020 – Present — PresentAirbnb ·
- Led the redesign of the "Guest Booking" flow, resulting in a 14% increase in successful conversions.
- Designed and maintained a cross-platform design system in Figma used by 200+ designers and developers.
- Conducted over 50 moderated usability studies to identify and eliminate frictional pain points in the UX.
- Collaborated closely with engineering to implement complex framer-motion animations that improved delight scores by 22%.
- Pioneered accessibility standards (WCAG 2.1) across the entire Airbnb mobile experience.
UX Designer II
2016 – 2020 — PresentSquarespace ·
- Designed the "Commerce Dashboard" which enabled 100k+ small businesses to manage inventory on mobile.
- Simplified the domain checkout experience, reducing abandonment rates from 45% to 28%.
- Oversaw the transition from Sketch to Figma, including the migration of 40+ legacy libraries.
Junior Web Designer
2014 – 2016 — PresentPentagram ·
- Assisted in the visual identity and website design for global brands including Masterclass and Warner Bros.
- Developed pixel-perfect high-fidelity mockups for responsive web applications.
School of Visual Arts (SVA)
M.F.A. Interaction Design
2014 —
Rhode Island School of Design (RISD)
B.F.A. Graphic Design
2012 —
ContrastHelper
Figma plugin for real-time WCAG color auditing; 100k+ users.
SaaS UI Kit
Modern, dark-mode first component library for rapid SaaS prototyping.
Luxe Director
Executive
Zoe Martinez
Growth Marketing Lead
Performance Marketing Strategist with 7 years of experience scaling high-growth B2C brands. Expert in multi-channel paid media, SEO, and conversion rate optimization (CRO). Proven ability to deliver 5x+ ROAS on monthly budgets exceeding $500k. Passionate about leveraging data analytics to uncover untapped market opportunities.
Digital Marketing Lead
2021 – Present — PresentGlossier Inc. ·
- Manage a $6M annual advertising budget across Meta, TikTok, and Google Ads, achieving a record-high 5.8x ROAS.
- Designed and executed a full-funnel CRO strategy that increased website checkout completion from 3.2% to 4.9%.
- Lead a high-impact team of 5 marketing specialists, overseeing content production and media buying.
- Built a data-driven attribution model using TripleWhale to better understand customer touchpoints and LTV.
- Scaled the TikTok Ads channel from $50k to $400k monthly spend while decreasing CPA by 18%.
Paid Social Manager
2018 – 2021 — PresentCasper Sleep ·
- Grew annual revenue from social channels by $12M through aggressive A/B testing of creative and copies.
- Developed a retention marketing program via email and SMS that increased repeat purchase rate by 24%.
- Optimized Pinterest Ads resulting in the most successful seasonal campaign in brand history (9.2x ROI).
SEO & Content Strategist
2016 – 2018 — PresentChewy ·
- Implemented a technical SEO roadmap that drove a 140% increase in organic search traffic within 12 months.
- Launched the "PetParent" content hub, generating 2M+ organic monthly visits within the first year.
University of Miami
B.S. Marketing & Data Analytics
2016 —
GrowthEngine
SaaS tool for automated social media copy generation based on performance trends.
EcoTrend Report
Annual 50-page deep-dive into sustainability trends in e-commerce; 10k downloads.
Boardroom Shield
Executive
Nathan Brooks
Director of Operations
nathan.brooks@opsexcellence.com
+1 (614) 230-5561
Columbus, OH
Ohio State University
M.B.A. Operations & Supply Chain Management
2010 —
Purdue University
B.S. Industrial & Systems Engineering
2008 —
Strategic Operations Executive with 15+ years of success in driving operational excellence within global manufacturing and supply chain environments. Expertise in Lean Six Sigma, complex P&L management, and large-scale workforce optimization. Proven ability to transform underperforming facilities into profit centers through data-driven process re-engineering.
Regional Director of Operations
2019 – Present — PresentProcter & Gamble (P&G)
- Oversee 5 high-volume manufacturing facilities with a combined annual budget of $120M and 850+ employees.
- Engineered a strategic supply chain overhaul that reduced lead times by 32% and improved OTD to 98.7%.
- Spearheaded a $15M Lean Six Sigma initiative resulting in $6.4M in documented annual cost savings.
- Successfully negotiated multi-year logistics contracts, saving $2.1M in carrier expenses annually.
- Developed a comprehensive leadership training program that reduced director-level turnover by 15%.
- Managed a site-wide digital transformation involving SAP S/4HANA rollout across all regional hubs.
Senior Operations Manager
2014 – 2019 — PresentAmazon Fulfillment
- Led a 400-person team at a 1.2M sq. ft. fulfillment center, consistently ranking in top 5% for efficiency.
- Reduced facility downtime by 44% through the implementation of a Predictive Maintenance schedule.
- Directed safety programs that achieved 600+ days without a lost-time incident, a site record.
- Optimized outbound logistics during Peak Season, increasing throughput by 28% year-over-year.
Operations Supervisor
2010 – 2014 — PresentFedEx Express
- Managed evening sort operations for a team of 80 specialists handling 65,000 packages nightly.
- Reduced labor costs by 18% through the use of data analytics to optimize shift scheduling.
- Maintained 99.8% sort accuracy throughout tenure, exceeding corporate targets consistently.
Modern Sidebar
ATS-Friendly
Nathan Brooks
Director of Operations
nathan.brooks@opsexcellence.com
+1 (614) 230-5561
Columbus, OH
Ohio State University
M.B.A. Operations & Supply Chain Management
2010 —
Purdue University
B.S. Industrial & Systems Engineering
2008 —
Strategic Operations Executive with 15+ years of success in driving operational excellence within global manufacturing and supply chain environments. Expertise in Lean Six Sigma, complex P&L management, and large-scale workforce optimization. Proven ability to transform underperforming facilities into profit centers through data-driven process re-engineering.
Regional Director of Operations
2019 – Present — PresentProcter & Gamble (P&G)
- Oversee 5 high-volume manufacturing facilities with a combined annual budget of $120M and 850+ employees.
- Engineered a strategic supply chain overhaul that reduced lead times by 32% and improved OTD to 98.7%.
- Spearheaded a $15M Lean Six Sigma initiative resulting in $6.4M in documented annual cost savings.
- Successfully negotiated multi-year logistics contracts, saving $2.1M in carrier expenses annually.
- Developed a comprehensive leadership training program that reduced director-level turnover by 15%.
- Managed a site-wide digital transformation involving SAP S/4HANA rollout across all regional hubs.
Senior Operations Manager
2014 – 2019 — PresentAmazon Fulfillment
- Led a 400-person team at a 1.2M sq. ft. fulfillment center, consistently ranking in top 5% for efficiency.
- Reduced facility downtime by 44% through the implementation of a Predictive Maintenance schedule.
- Directed safety programs that achieved 600+ days without a lost-time incident, a site record.
- Optimized outbound logistics during Peak Season, increasing throughput by 28% year-over-year.
Operations Supervisor
2010 – 2014 — PresentFedEx Express
- Managed evening sort operations for a team of 80 specialists handling 65,000 packages nightly.
- Reduced labor costs by 18% through the use of data analytics to optimize shift scheduling.
- Maintained 99.8% sort accuracy throughout tenure, exceeding corporate targets consistently.
Edge Case
ATS-Friendly
Alex Chen
Senior Software Engineer
alex.chen@devmail.io
+1 (415) 208-3941
San Francisco, CA
Expert Full-stack Engineer with 10+ years of experience specializing in high-performance distributed systems and cloud architecture. Proven track record of leading large engineering teams to deliver mission-critical software. Reduced API latency by 47% at scale and managed infrastructure budgets exceeding $10M. Deep expertise in React, Node.js, Go, and Kubernetes.
Staff Software Engineer
2021 – Present — PresentCloudStream Systems
- Architected a real-time data streaming platform processing 2.5B events daily with sub-10ms latency.
- Lead a high-performance team of 12 engineers, overseeing the migration from monolith to 40+ microservices.
- Saved $3.2M in annual AWS costs through aggressive container orchestration and spot instance optimization.
- Established company-wide engineering standards for CI/CD, resulting in a 400% increase in deployment velocity.
Senior Software Engineer
2017 – 2021 — PresentStripe Payments
- Developed core payment processing logic for Stripe Elements, handled by 1M+ merchants globally.
- Reduced fraud rates by 22% through the implementation of a real-time risk-scoring engine using Python & Go.
- Designed and maintained highly available multi-region PostgreSQL clusters with 99.999% uptime.
- Mentored 6 junior engineers, 4 of whom were promoted to Senior levels within 18 months.
Software Engineer
2014 – 2017 — PresentDropbox
- Implemented the initial desktop sync engine logic in Rust, optimizing file indexing speed by 3x.
- Designed a custom storage layer for metadata, saving over 500TB of database storage annually.
- Developed a cross-platform desktop UI using Electron and React, serving 50M+ desktop users.
Node.js
React
Go
Rust
Kubernetes
AWS
System Design
PostgreSQL
Redis
Kafka
Docker
GraphQL
TensorFlow
Stanford University
M.S. Computer Science – Artificial Intelligence
University of Washington
B.S. Software Engineering
Sleek Horizon
ATS-Friendly
Nathan Brooks
Director of Operations
Profile Objective
Strategic Operations Executive with 15+ years of success in driving operational excellence within global manufacturing and supply chain environments. Expertise in Lean Six Sigma, complex P&L management, and large-scale workforce optimization. Proven ability to transform underperforming facilities into profit centers through data-driven process re-engineering.
Carrier Milestone
Regional Director of Operations
2019 – Present — PresentProcter & Gamble (P&G)
- Oversee 5 high-volume manufacturing facilities with a combined annual budget of $120M and 850+ employees.
- Engineered a strategic supply chain overhaul that reduced lead times by 32% and improved OTD to 98.7%.
- Spearheaded a $15M Lean Six Sigma initiative resulting in $6.4M in documented annual cost savings.
Senior Operations Manager
2014 – 2019 — PresentAmazon Fulfillment
- Led a 400-person team at a 1.2M sq. ft. fulfillment center, consistently ranking in top 5% for efficiency.
- Reduced facility downtime by 44% through the implementation of a Predictive Maintenance schedule.
- Directed safety programs that achieved 600+ days without a lost-time incident, a site record.
Operations Supervisor
2010 – 2014 — PresentFedEx Express
- Managed evening sort operations for a team of 80 specialists handling 65,000 packages nightly.
- Reduced labor costs by 18% through the use of data analytics to optimize shift scheduling.
- Maintained 99.8% sort accuracy throughout tenure, exceeding corporate targets consistently.
Education
Ohio State University
M.B.A. Operations & Supply Chain Management
2010 —
Purdue University
B.S. Industrial & Systems Engineering
2008 —
Competencies
Creative Vivid
Creative
Jordan Miles
Senior Product Manager
Profile Objective
Strategic Product Leader with 10 years of experience driving 0-to-1 product launches and scaling mature platforms globally. Expertise in high-scale marketplaces and fintech. Proven ability to align cross-functional teams around a clear vision and deliver features that drive millions in incremental revenue. Agile advocate and data-driven decision maker.
Carrier Milestone
Senior Product Manager – Marketplace
2020 – Present — PresentUber Technologies
- Own the roadmap for UberX pricing algorithms, impacting $5B+ in annual gross bookings across 40 countries.
- Launched "Reserve" feature globally, which generated $120M in incremental revenue within the first year.
- Lead a cross-functional pod of 15 engineers, designers, and data scientists using Agile Scrum framework.
Product Manager II
2017 – 2020 — PresentVenmo (PayPal)
- Led the launch of Venmo Business Accounts, acquiring 1M+ active small businesses in the first 9 months.
- Introduced "Split Check" feature used by 12M+ monthly active users; boosted social sharing by 30%.
- Worked with legal and compliance to navigate complex payment regulations across all 50 US states.
Associate Product Manager
2014 – 2017 — Present- Analyzed user funnels to identify a major drop-off point in the job application flow, leading to a fix that boosted completions by 25%.
- Supported the Lead PM of LinkedIn Learning during its initial beta rollout phase.
Education
MIT Sloan School of Management
MBA – Technology Management
2014 —
Georgia Institute of Technology
B.S. Industrial Engineering
2011 —
Competencies
Bold Identity
Creative
Alex Chen
Senior Software Engineer
Profile Objective
Expert Full-stack Engineer with 10+ years of experience specializing in high-performance distributed systems and cloud architecture. Proven track record of leading large engineering teams to deliver mission-critical software. Reduced API latency by 47% at scale and managed infrastructure budgets exceeding $10M. Deep expertise in React, Node.js, Go, and Kubernetes.
Carrier Milestone
Staff Software Engineer
2021 – Present — PresentCloudStream Systems
- Architected a real-time data streaming platform processing 2.5B events daily with sub-10ms latency.
- Lead a high-performance team of 12 engineers, overseeing the migration from monolith to 40+ microservices.
- Saved $3.2M in annual AWS costs through aggressive container orchestration and spot instance optimization.
Senior Software Engineer
2017 – 2021 — PresentStripe Payments
- Developed core payment processing logic for Stripe Elements, handled by 1M+ merchants globally.
- Reduced fraud rates by 22% through the implementation of a real-time risk-scoring engine using Python & Go.
- Designed and maintained highly available multi-region PostgreSQL clusters with 99.999% uptime.
Software Engineer
2014 – 2017 — PresentDropbox
- Implemented the initial desktop sync engine logic in Rust, optimizing file indexing speed by 3x.
- Designed a custom storage layer for metadata, saving over 500TB of database storage annually.
- Developed a cross-platform desktop UI using Electron and React, serving 50M+ desktop users.
Education
Stanford University
M.S. Computer Science – Artificial Intelligence
2014 —
University of Washington
B.S. Software Engineering
2012 —
Competencies
Visionary
Creative
Zoe Martinez
Growth Marketing Lead
Profile
Performance Marketing Strategist with 7 years of experience scaling high-growth B2C brands. Expert in multi-channel paid media, SEO, and conversion rate optimization (CRO). Proven ability to deliver 5x+ ROAS on monthly budgets exceeding $500k. Passionate about leveraging data analytics to uncover untapped market opportunities.
Digital Marketing Lead
2021 – Present — PresentGlossier Inc.
- Manage a $6M annual advertising budget across Meta, TikTok, and Google Ads, achieving a record-high 5.8x ROAS.
- Designed and executed a full-funnel CRO strategy that increased website checkout completion from 3.2% to 4.9%.
- Lead a high-impact team of 5 marketing specialists, overseeing content production and media buying.
- Built a data-driven attribution model using TripleWhale to better understand customer touchpoints and LTV.
- Scaled the TikTok Ads channel from $50k to $400k monthly spend while decreasing CPA by 18%.
Paid Social Manager
2018 – 2021 — PresentCasper Sleep
- Grew annual revenue from social channels by $12M through aggressive A/B testing of creative and copies.
- Developed a retention marketing program via email and SMS that increased repeat purchase rate by 24%.
- Optimized Pinterest Ads resulting in the most successful seasonal campaign in brand history (9.2x ROI).
SEO & Content Strategist
2016 – 2018 — PresentChewy
- Implemented a technical SEO roadmap that drove a 140% increase in organic search traffic within 12 months.
- Launched the "PetParent" content hub, generating 2M+ organic monthly visits within the first year.
University of Miami
B.S. Marketing & Data Analytics
2016 —
Pure Minimal
Minimalist
Samantha Reed
VP of Enterprise Sales
Profile
High-Impact Sales Executive with 18+ years of experience leading world-class sales organizations. Consistent top-performing individual contributor turned VP, with a record of scaling revenue from $10M to $150M. Expert in complex enterprise negotiations, MEDDIC methodology, and building repeatable sales playbooks. Managed teams of 50+ AEs.
VP of Enterprise Sales
2018 – Present — PresentSalesforce
- Manage the North American Enterprise division with a $200M annual quota; consistently outperformed targets by 15%+
- Architected a Global Account management strategy that grew top 20 accounts by an average of 42% in 2 years.
- Closed the largest single-ticket deal in company history ($28M ACV) with a global telecommunications leader.
- Lead a team of 4 Regional VPs and 45 Account Executives, focusing on high-growth SaaS segments.
- Pioneered the use of AI-driven sales forecasting, improving pipeline accuracy by 35%.
Senior Sales Director
2012 – 2018 — PresentOracle Cloud
- Grew the Western Region revenue from $30M to $85M within 4 years.
- Successfully onboarded 20+ Fortune 500 customers onto the Oracle Cloud Infrastructure platform.
- Reduced churn rate by 12% through the implementation of a proactive Customer Success feedback loop.
Enterprise Account Executive
2006 – 2012 — PresentSAP
- Consistently ranked as the #1 rep in the US for 3 consecutive years.
- Achieved 180% of quota in 2011, closing $15M in new business.
Stanford Graduate School of Business
MBA - Strategic Sales
2006 —
UC Berkeley
B.A. Economics
2003 —
Thin Glass
Minimalist
Alex Chen
Senior Software Engineer
Profile
Expert Full-stack Engineer with 10+ years of experience specializing in high-performance distributed systems and cloud architecture. Proven track record of leading large engineering teams to deliver mission-critical software. Reduced API latency by 47% at scale and managed infrastructure budgets exceeding $10M. Deep expertise in React, Node.js, Go, and Kubernetes.
Staff Software Engineer
2021 – Present — PresentCloudStream Systems
- Architected a real-time data streaming platform processing 2.5B events daily with sub-10ms latency.
- Lead a high-performance team of 12 engineers, overseeing the migration from monolith to 40+ microservices.
- Saved $3.2M in annual AWS costs through aggressive container orchestration and spot instance optimization.
- Established company-wide engineering standards for CI/CD, resulting in a 400% increase in deployment velocity.
- Implemented advanced observability patterns across the fleet, reducing MTTR for critical incidents by 65%.
Senior Software Engineer
2017 – 2021 — PresentStripe Payments
- Developed core payment processing logic for Stripe Elements, handled by 1M+ merchants globally.
- Reduced fraud rates by 22% through the implementation of a real-time risk-scoring engine using Python & Go.
- Designed and maintained highly available multi-region PostgreSQL clusters with 99.999% uptime.
- Mentored 6 junior engineers, 4 of whom were promoted to Senior levels within 18 months.
Software Engineer
2014 – 2017 — PresentDropbox
- Implemented the initial desktop sync engine logic in Rust, optimizing file indexing speed by 3x.
- Designed a custom storage layer for metadata, saving over 500TB of database storage annually.
- Developed a cross-platform desktop UI using Electron and React, serving 50M+ desktop users.
Stanford University
M.S. Computer Science – Artificial Intelligence
2014 —
University of Washington
B.S. Software Engineering
2012 —
Soft Focus
Minimalist
Nathan Brooks
Director of Operations
About Me
Strategic Operations Executive with 15+ years of success in driving operational excellence within global manufacturing and supply chain environments. Expertise in Lean Six Sigma, complex P&L management, and large-scale workforce optimization. Proven ability to transform underperforming facilities into profit centers through data-driven process re-engineering.
Professional Career
Regional Director of Operations
2019 – Present — Present- Oversee 5 high-volume manufacturing facilities with a combined annual budget of $120M and 850+ employees.
- Engineered a strategic supply chain overhaul that reduced lead times by 32% and improved OTD to 98.7%.
- Spearheaded a $15M Lean Six Sigma initiative resulting in $6.4M in documented annual cost savings.
- Successfully negotiated multi-year logistics contracts, saving $2.1M in carrier expenses annually.
- Developed a comprehensive leadership training program that reduced director-level turnover by 15%.
- Managed a site-wide digital transformation involving SAP S/4HANA rollout across all regional hubs.
Senior Operations Manager
2014 – 2019 — Present- Led a 400-person team at a 1.2M sq. ft. fulfillment center, consistently ranking in top 5% for efficiency.
- Reduced facility downtime by 44% through the implementation of a Predictive Maintenance schedule.
- Directed safety programs that achieved 600+ days without a lost-time incident, a site record.
- Optimized outbound logistics during Peak Season, increasing throughput by 28% year-over-year.
Operations Supervisor
2010 – 2014 — Present- Managed evening sort operations for a team of 80 specialists handling 65,000 packages nightly.
- Reduced labor costs by 18% through the use of data analytics to optimize shift scheduling.
- Maintained 99.8% sort accuracy throughout tenure, exceeding corporate targets consistently.
Education
Ohio State University
M.B.A. Operations & Supply Chain Management
Purdue University
B.S. Industrial & Systems Engineering
Key Expertise
Standard Pro
ATS-Friendly
Nathan Brooks
Director of Operations
Regional Director of Operations @ Procter & Gamble (P&G)
2019 – Present — Present- Oversee 5 high-volume manufacturing facilities with a combined annual budget of $120M and 850+ employees.
- Engineered a strategic supply chain overhaul that reduced lead times by 32% and improved OTD to 98.7%.
- Spearheaded a $15M Lean Six Sigma initiative resulting in $6.4M in documented annual cost savings.
- Successfully negotiated multi-year logistics contracts, saving $2.1M in carrier expenses annually.
- Developed a comprehensive leadership training program that reduced director-level turnover by 15%.
- Managed a site-wide digital transformation involving SAP S/4HANA rollout across all regional hubs.
Senior Operations Manager @ Amazon Fulfillment
2014 – 2019 — Present- Led a 400-person team at a 1.2M sq. ft. fulfillment center, consistently ranking in top 5% for efficiency.
- Reduced facility downtime by 44% through the implementation of a Predictive Maintenance schedule.
- Directed safety programs that achieved 600+ days without a lost-time incident, a site record.
- Optimized outbound logistics during Peak Season, increasing throughput by 28% year-over-year.
Operations Supervisor @ FedEx Express
2010 – 2014 — Present- Managed evening sort operations for a team of 80 specialists handling 65,000 packages nightly.
- Reduced labor costs by 18% through the use of data analytics to optimize shift scheduling.
- Maintained 99.8% sort accuracy throughout tenure, exceeding corporate targets consistently.
Ohio State University
M.B.A. Operations & Supply Chain Management
2010 —
Purdue University
B.S. Industrial & Systems Engineering
2008 —
Clean Slate
Minimalist
Sofia Reyes
Senior Product Designer
Senior Product Designer @ Airbnb
2020 – Present — Present- Led the redesign of the "Guest Booking" flow, resulting in a 14% increase in successful conversions.
- Designed and maintained a cross-platform design system in Figma used by 200+ designers and developers.
- Conducted over 50 moderated usability studies to identify and eliminate frictional pain points in the UX.
- Collaborated closely with engineering to implement complex framer-motion animations that improved delight scores by 22%.
- Pioneered accessibility standards (WCAG 2.1) across the entire Airbnb mobile experience.
UX Designer II @ Squarespace
2016 – 2020 — Present- Designed the "Commerce Dashboard" which enabled 100k+ small businesses to manage inventory on mobile.
- Simplified the domain checkout experience, reducing abandonment rates from 45% to 28%.
- Oversaw the transition from Sketch to Figma, including the migration of 40+ legacy libraries.
Junior Web Designer @ Pentagram
2014 – 2016 — Present- Assisted in the visual identity and website design for global brands including Masterclass and Warner Bros.
- Developed pixel-perfect high-fidelity mockups for responsive web applications.
School of Visual Arts (SVA)
M.F.A. Interaction Design
2014 —
Rhode Island School of Design (RISD)
B.F.A. Graphic Design
2012 —
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