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Nathan Brooks
Director of Operations
Strategic Operations Executive with 15+ years of success in driving operational excellence within global manufacturing and supply chain environments. Expertise in Lean Six Sigma, complex P&L management, and large-scale workforce optimization. Proven ability to transform underperforming facilities into profit centers through data-driven process re-engineering.
Regional Director of Operations
2019 – Present — PresentProcter & Gamble (P&G) ·
- Oversee 5 high-volume manufacturing facilities with a combined annual budget of $120M and 850+ employees.
- Engineered a strategic supply chain overhaul that reduced lead times by 32% and improved OTD to 98.7%.
- Spearheaded a $15M Lean Six Sigma initiative resulting in $6.4M in documented annual cost savings.
- Successfully negotiated multi-year logistics contracts, saving $2.1M in carrier expenses annually.
- Developed a comprehensive leadership training program that reduced director-level turnover by 15%.
- Managed a site-wide digital transformation involving SAP S/4HANA rollout across all regional hubs.
Senior Operations Manager
2014 – 2019 — PresentAmazon Fulfillment ·
- Led a 400-person team at a 1.2M sq. ft. fulfillment center, consistently ranking in top 5% for efficiency.
- Reduced facility downtime by 44% through the implementation of a Predictive Maintenance schedule.
- Directed safety programs that achieved 600+ days without a lost-time incident, a site record.
- Optimized outbound logistics during Peak Season, increasing throughput by 28% year-over-year.
Operations Supervisor
2010 – 2014 — PresentFedEx Express ·
- Managed evening sort operations for a team of 80 specialists handling 65,000 packages nightly.
- Reduced labor costs by 18% through the use of data analytics to optimize shift scheduling.
- Maintained 99.8% sort accuracy throughout tenure, exceeding corporate targets consistently.
Ohio State University
M.B.A. Operations & Supply Chain Management
2010 —
Purdue University
B.S. Industrial & Systems Engineering
2008 —
OpsPulse Dashboard
Custom real-time analytical tool for monitoring machine efficiency across 3 plants.
GreenPoint Supply
Initiative to transition 80% of packaging to sustainable materials within 12 months.
Executive Lead
Optimized for high-level roles.
Nathan Brooks
Director of Operations
nathan.brooks@opsexcellence.com
+1 (614) 230-5561
Columbus, OH
Ohio State University
M.B.A. Operations & Supply Chain Management
2010 —
Purdue University
B.S. Industrial & Systems Engineering
2008 —
Strategic Operations Executive with 15+ years of success in driving operational excellence within global manufacturing and supply chain environments. Expertise in Lean Six Sigma, complex P&L management, and large-scale workforce optimization. Proven ability to transform underperforming facilities into profit centers through data-driven process re-engineering.
Regional Director of Operations
2019 – Present — PresentProcter & Gamble (P&G)
- Oversee 5 high-volume manufacturing facilities with a combined annual budget of $120M and 850+ employees.
- Engineered a strategic supply chain overhaul that reduced lead times by 32% and improved OTD to 98.7%.
- Spearheaded a $15M Lean Six Sigma initiative resulting in $6.4M in documented annual cost savings.
- Successfully negotiated multi-year logistics contracts, saving $2.1M in carrier expenses annually.
- Developed a comprehensive leadership training program that reduced director-level turnover by 15%.
- Managed a site-wide digital transformation involving SAP S/4HANA rollout across all regional hubs.
Senior Operations Manager
2014 – 2019 — PresentAmazon Fulfillment
- Led a 400-person team at a 1.2M sq. ft. fulfillment center, consistently ranking in top 5% for efficiency.
- Reduced facility downtime by 44% through the implementation of a Predictive Maintenance schedule.
- Directed safety programs that achieved 600+ days without a lost-time incident, a site record.
- Optimized outbound logistics during Peak Season, increasing throughput by 28% year-over-year.
Operations Supervisor
2010 – 2014 — PresentFedEx Express
- Managed evening sort operations for a team of 80 specialists handling 65,000 packages nightly.
- Reduced labor costs by 18% through the use of data analytics to optimize shift scheduling.
- Maintained 99.8% sort accuracy throughout tenure, exceeding corporate targets consistently.
Modern Sidebar
Optimized for technical roles.
Zoe Martinez
Growth Marketing Lead
Profile
Performance Marketing Strategist with 7 years of experience scaling high-growth B2C brands. Expert in multi-channel paid media, SEO, and conversion rate optimization (CRO). Proven ability to deliver 5x+ ROAS on monthly budgets exceeding $500k. Passionate about leveraging data analytics to uncover untapped market opportunities.
Digital Marketing Lead
2021 – Present — PresentGlossier Inc.
- Manage a $6M annual advertising budget across Meta, TikTok, and Google Ads, achieving a record-high 5.8x ROAS.
- Designed and executed a full-funnel CRO strategy that increased website checkout completion from 3.2% to 4.9%.
- Lead a high-impact team of 5 marketing specialists, overseeing content production and media buying.
- Built a data-driven attribution model using TripleWhale to better understand customer touchpoints and LTV.
- Scaled the TikTok Ads channel from $50k to $400k monthly spend while decreasing CPA by 18%.
Paid Social Manager
2018 – 2021 — PresentCasper Sleep
- Grew annual revenue from social channels by $12M through aggressive A/B testing of creative and copies.
- Developed a retention marketing program via email and SMS that increased repeat purchase rate by 24%.
- Optimized Pinterest Ads resulting in the most successful seasonal campaign in brand history (9.2x ROI).
SEO & Content Strategist
2016 – 2018 — PresentChewy
- Implemented a technical SEO roadmap that drove a 140% increase in organic search traffic within 12 months.
- Launched the "PetParent" content hub, generating 2M+ organic monthly visits within the first year.
University of Miami
B.S. Marketing & Data Analytics
2016 —
Pure Minimal
Optimized for standard roles.
Nathan Brooks
Director of Operations
Profile Objective
Strategic Operations Executive with 15+ years of success in driving operational excellence within global manufacturing and supply chain environments. Expertise in Lean Six Sigma, complex P&L management, and large-scale workforce optimization. Proven ability to transform underperforming facilities into profit centers through data-driven process re-engineering.
Carrier Milestone
Regional Director of Operations
2019 – Present — PresentProcter & Gamble (P&G)
- Oversee 5 high-volume manufacturing facilities with a combined annual budget of $120M and 850+ employees.
- Engineered a strategic supply chain overhaul that reduced lead times by 32% and improved OTD to 98.7%.
- Spearheaded a $15M Lean Six Sigma initiative resulting in $6.4M in documented annual cost savings.
Senior Operations Manager
2014 – 2019 — PresentAmazon Fulfillment
- Led a 400-person team at a 1.2M sq. ft. fulfillment center, consistently ranking in top 5% for efficiency.
- Reduced facility downtime by 44% through the implementation of a Predictive Maintenance schedule.
- Directed safety programs that achieved 600+ days without a lost-time incident, a site record.
Operations Supervisor
2010 – 2014 — PresentFedEx Express
- Managed evening sort operations for a team of 80 specialists handling 65,000 packages nightly.
- Reduced labor costs by 18% through the use of data analytics to optimize shift scheduling.
- Maintained 99.8% sort accuracy throughout tenure, exceeding corporate targets consistently.
Education
Ohio State University
M.B.A. Operations & Supply Chain Management
2010 —
Purdue University
B.S. Industrial & Systems Engineering
2008 —
Competencies
Creative Vivid
Optimized for designer roles.
Nathan Brooks
Director of Operations
About Me
Strategic Operations Executive with 15+ years of success in driving operational excellence within global manufacturing and supply chain environments. Expertise in Lean Six Sigma, complex P&L management, and large-scale workforce optimization. Proven ability to transform underperforming facilities into profit centers through data-driven process re-engineering.
Professional Career
Regional Director of Operations
2019 – Present — Present- Oversee 5 high-volume manufacturing facilities with a combined annual budget of $120M and 850+ employees.
- Engineered a strategic supply chain overhaul that reduced lead times by 32% and improved OTD to 98.7%.
- Spearheaded a $15M Lean Six Sigma initiative resulting in $6.4M in documented annual cost savings.
- Successfully negotiated multi-year logistics contracts, saving $2.1M in carrier expenses annually.
- Developed a comprehensive leadership training program that reduced director-level turnover by 15%.
- Managed a site-wide digital transformation involving SAP S/4HANA rollout across all regional hubs.
Senior Operations Manager
2014 – 2019 — Present- Led a 400-person team at a 1.2M sq. ft. fulfillment center, consistently ranking in top 5% for efficiency.
- Reduced facility downtime by 44% through the implementation of a Predictive Maintenance schedule.
- Directed safety programs that achieved 600+ days without a lost-time incident, a site record.
- Optimized outbound logistics during Peak Season, increasing throughput by 28% year-over-year.
Operations Supervisor
2010 – 2014 — Present- Managed evening sort operations for a team of 80 specialists handling 65,000 packages nightly.
- Reduced labor costs by 18% through the use of data analytics to optimize shift scheduling.
- Maintained 99.8% sort accuracy throughout tenure, exceeding corporate targets consistently.
Education
Ohio State University
M.B.A. Operations & Supply Chain Management
Purdue University
B.S. Industrial & Systems Engineering
Key Expertise
Standard Pro
Optimized for traditional roles.
Sofia Reyes
Senior Product Designer
Senior Product Designer @ Airbnb
2020 – Present — Present- Led the redesign of the "Guest Booking" flow, resulting in a 14% increase in successful conversions.
- Designed and maintained a cross-platform design system in Figma used by 200+ designers and developers.
- Conducted over 50 moderated usability studies to identify and eliminate frictional pain points in the UX.
- Collaborated closely with engineering to implement complex framer-motion animations that improved delight scores by 22%.
- Pioneered accessibility standards (WCAG 2.1) across the entire Airbnb mobile experience.
UX Designer II @ Squarespace
2016 – 2020 — Present- Designed the "Commerce Dashboard" which enabled 100k+ small businesses to manage inventory on mobile.
- Simplified the domain checkout experience, reducing abandonment rates from 45% to 28%.
- Oversaw the transition from Sketch to Figma, including the migration of 40+ legacy libraries.
Junior Web Designer @ Pentagram
2014 – 2016 — Present- Assisted in the visual identity and website design for global brands including Masterclass and Warner Bros.
- Developed pixel-perfect high-fidelity mockups for responsive web applications.
School of Visual Arts (SVA)
M.F.A. Interaction Design
2014 —
Rhode Island School of Design (RISD)
B.F.A. Graphic Design
2012 —
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